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Serving a 30-mile radius from ZIP 29063
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Terms & Conditions | My Hands Car Wash LLC

TERMS & CONDITIONS

Last Updated: December 30, 2024

1. AGREEMENT TO TERMS

Welcome to My Hands Car Wash LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, mobile detailing services, and SMS/text messaging services (collectively, the "Services").

By accessing our website, booking our services, or opting in to receive SMS messages from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. SMS/TEXT MESSAGING TERMS

Important: By providing your phone number and opting in to our SMS program, you consent to receive text messages from My Hands Car Wash LLC. Message and data rates may apply.

2.1 Consent to Receive Messages

By providing your mobile phone number and opting in, you expressly consent to receive recurring automated marketing and informational text messages from My Hands Car Wash LLC, including but not limited to:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Promotional offers and discounts
  • Company news and announcements
  • Customer service communications

2.2 Message Frequency

Message frequency varies. You may receive up to 10 messages per month, though frequency may increase during promotional periods.

2.3 Opting Out

You may opt out of receiving text messages at any time by:

  • Replying "STOP" to any text message you receive from us
  • Contacting us at info@myhandscarwash.com
  • Calling us at (803) 250-2695

After opting out, you will receive a one-time confirmation message. You will no longer receive promotional messages, but you may still receive transactional messages related to active appointments.

2.4 Help

For help or questions about our SMS program, reply "HELP" to any message or contact us at info@myhandscarwash.com or (803) 250-2695.

2.5 Costs and Charges

Message and data rates may apply depending on your mobile carrier and plan. My Hands Car Wash LLC is not responsible for any charges incurred from your mobile carrier.

2.6 Supported Carriers

Our SMS services are available on most major US carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, and their affiliates.

2.7 No Obligation

Consent to receive text messages is not a condition of purchasing any goods or services from My Hands Car Wash LLC.

3. SERVICES

My Hands Car Wash LLC provides mobile car detailing services in Columbia, SC and surrounding areas. Our services include but are not limited to:

  • Basic hand wash services
  • Full detailing packages
  • Interior cleaning services
  • Paint correction and protection

3.1 Service Area

We provide mobile services within Columbia, SC and the surrounding areas. Service availability may vary based on location and scheduling.

3.2 Scheduling and Appointments

Appointments can be scheduled through our website or by contacting us directly. We reserve the right to reschedule appointments due to weather conditions or other unforeseen circumstances.

3.3 Cancellation Policy

We request at least 24 hours notice for cancellations. Cancellations made with less than 24 hours notice may be subject to a cancellation fee.

4. PRICING AND PAYMENT

All prices are listed on our website and are subject to change without notice. Payment is due at the time of service unless otherwise agreed upon. We accept cash, credit cards, and other approved payment methods.

5. LIABILITY

My Hands Car Wash LLC takes great care in providing our services. However, we are not liable for:

  • Pre-existing damage to vehicles
  • Damage caused by defects in vehicle paint, finish, or materials
  • Personal items left in vehicles
  • Weather-related issues affecting service results

6. INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, and images, is the property of My Hands Car Wash LLC and is protected by copyright laws.

7. PRIVACY

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

8. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services constitutes acceptance of any modified Terms.

9. CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

My Hands Car Wash LLC
Columbia, South Carolina
Phone: (803) 250-2695
Email: info@myhandscarwash.com

10. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions.

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